Knowledge Base

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Payments & Billing

How Is My Payment Information Protected?

Learn about the security measures protecting your financial data.

We take payment security seriously:

Stripe Payment Processing

We partner with Stripe, a PCI-compliant payment processor:

  • Your card numbers are never stored on our servers
  • All transactions use TLS/SSL encryption
  • Stripe handles all sensitive financial data

Security Measures

  • <strong>Encryption</strong>: All data transmitted using industry-standard encryption
  • <strong>Tokenization</strong>: Payment methods stored as secure tokens
  • <strong>No Direct Storage</strong>: We never see or store your full card number
  • <strong>Monitoring</strong>: Continuous fraud monitoring and detection

Escrow Protection

Escrow funds are:

  • Held in secure, segregated accounts
  • Protected until job completion
  • Released only with proper authorization

Account Security

Protect your account:

  • Enable two-factor authentication
  • Use a strong, unique password
  • Never share login credentials
  • Review account activity regularly

Reporting Issues

If you notice suspicious activity:

  • Contact support immediately
  • Review recent transactions
  • Change your password
  • Enable additional security features

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