How Do I Report a Safety Concern?
Reporting safety issues before, during, or after a ferry job.
Safety is our top priority. Here's how to report concerns:
Immediate Safety Concerns
For urgent safety issues:
- Stop operations if safe to do so
- Contact emergency services if needed
- Then report to FerryPros immediately
Reporting Methods
Report safety concerns through:
- <strong>Platform Messaging</strong>: Message support directly
- <strong>Email</strong>: [email protected]
- <strong>Phone</strong>: Contact our emergency line (for urgent issues)
What to Report
Safety concerns may include:
- Aircraft airworthiness issues
- Pilot fitness concerns
- Weather-related safety issues
- Regulatory compliance concerns
- Any situation affecting flight safety
Information to Include
When reporting:
- Job ID and details
- Nature of the safety concern
- Any immediate risks
- Actions already taken
- Supporting documentation or photos
Our Response
All safety reports are:
- Reviewed immediately
- Investigated thoroughly
- Addressed with appropriate urgency
- Documented for future prevention
Confidentiality
Safety reports are handled confidentially. Retaliation for good-faith safety reports is strictly prohibited.
We take all safety reports seriously and appreciate your commitment to safe operations.
