How Does the Escrow Payment System Work?
Understanding FerryPros' secure escrow payment system.
Our escrow system provides protection for all parties:
How Escrow Works
Funding: When an aircraft owner accepts a pilot, they fund the escrow with the agreed amount
Holding: Funds are held securely by our payment processor (Stripe)
Release: After successful job completion and client confirmation, funds are released to the pilot
Why Use Escrow?
- <strong>Pilot Protection</strong>: Guaranteed payment when job is completed
- <strong>Owner Protection</strong>: Funds only released after satisfactory delivery
- <strong>Transparency</strong>: Both parties can see escrow status
- <strong>Dispute Protection</strong>: Funds protected during any disputes
Escrow Timeline
- Funding required before job can begin
- Funds held throughout the ferry
- Released within 24-48 hours of confirmation
- Transferred to pilot's bank account in 2-3 business days
Escrow for Expenses
Some jobs include pre-funded expenses:
- Estimated expenses funded in advance
- Actual expenses tracked during the job
- Reconciliation at job completion
- Difference refunded or charged accordingly
Disputes
If a dispute arises:
- Escrow funds remain protected
- Our team investigates
- Resolution determines fund distribution
This system ensures fair treatment for everyone involved.
