When Do I Get Paid?
Understanding the payment timeline and escrow release process for pilots.
Payment is processed through our secure escrow system:
Payment Timeline
Job Acceptance: Client funds escrow when they accept your application
Job Completion: Complete the ferry and submit confirmation
Client Confirmation: Client confirms successful delivery
Escrow Release: Funds are released from escrow
Bank Transfer: Money transfers to your connected bank account (2-3 business days)
Setting Up Payout
Before you can receive payments, set up your payout preferences:
Go to Settings > Payout Preferences
Connect your bank account via Stripe
Verify your identity if required
Tracking Payments
Monitor all payments in your dashboard:
- Pending releases
- Processing transfers
- Completed payments
- Payment history
Expense Reimbursement
If the job includes expense reimbursement:
- Track and document expenses during the ferry
- Upload receipts through the platform
- Expenses are reviewed and added to your payout
Questions About Payments
If you have questions about a specific payment or notice any issues, contact our support team for assistance.